What types of balloons do you use?2018-06-24T16:15:52+00:00

We use high quality latex balloons from the most reputable companies in the industry. On occasion, we may use Mylar balloons when the custom design requires it.

Latex Balloon Warning: Choking Hazard. Children under 8 years can choke or suffocate on uninflated or broken balloons. Adult supervision required. Keep uninflated balloons from children. Discard broken balloons at once. Also, individuals who have an allergy to latex should not handle latex balloons under any circumstances.

Do you have additional charges for decorations?2018-06-24T16:15:52+00:00

Yes, the state of California requires a 8.75% sales tax on all non-entertainment service related purchases. We also charge a 10% Set-up Fee on all large decorative purchases. Some venues require separate location or setup fees. Contact your specific event location for details. Delivery charges may also be added depending on the event location.

Are you bonded?2018-06-24T16:15:52+00:00

Yes. Please contact us directly for details.

Do you require a deposit?2018-06-24T16:15:52+00:00

Yes. Creative Twists requires a 50% non-refundable booking deposit to reserve your event date and time. All Twist-2-Go orders are pre-made, so they would need to be paid for in full at least 48 hours before the delivery due date.

Do you accept Credit Cards?2018-06-24T16:15:53+00:00


Do you work outdoors?2018-06-24T16:15:53+00:00

Creative Twist pricing is based on indoor event bookings only. An indoor, climate-controlled location is necessary for all on-site entertainment bookings. If this is not available, you are more than welcome to choose from our Twist-2-Go options so that you can still have the fun of twisted balloon art at your event.

If our pre-made delivery packages do not suit your needs, please contact us directly regarding possible arrangements for outdoor performances. An additional charge may be added depending on the venue and type of booking. We will do everything we can to accommodate your request.

Are there any set up fees required at certain venues?2018-06-24T16:15:53+00:00

Some venues have specific policies regarding the use of outside vendors and decor set up. Please contact your event venue personnel for their requirements and guidelines.Jump Palace in Lancaster

1-2 centerpeices or balloon bouquets: $5

3+ centerpeices or balloon bouquets: $10

Are there additional charges for Holiday bookings?2018-06-24T16:15:53+00:00

Some holidays may have higher minimum bookings requirements and/or additional delivery & set up fees. Contact us to inquire about a specific date with the details of your event and order.

Are there any additional travel fees?2018-06-24T16:15:53+00:00

Outside of the Antelope Valley, yes, there may be a minimal travel charge added to your Party Package depending on the type of reservation and the location of the event. For Twist-2-Go orders, some additional delivery fees may be added also depending on the type of order and delivery location. We are happy to discuss this with you, so please, feel free to call us anytime regarding your event or order details!

Do you have any minimum booking requirements for events?2018-06-24T16:15:53+00:00

Yes, for the Basic Flat Rate Package, we do require a 10 sculpture minimum booking per local reservation. For locations outside of Palmdale or Lancaster, the minimum requirement is 20 sculptures for any Basic Flat Rate Package or 1-1/2 hours for any Basic Hourly Package booked per event.

What are your delivery fees and minimum order requirements?2018-06-24T16:15:53+00:00

Delivery Fee Schedule/Minimum Order Requirements

Within 5 mile radius of the Quartz Hill area: No delivery Fee / $25 minimum order

Palmdale & Lancaster: $10 delivery fee / $25 minimum order

Rosamond & Lake Los Angeles: $25 delivery fee / $40 minimum order

Santa Clarita: $30 delivery fee / $50 minimum order

All other locations: Call for delivery fee and minimum order requirements.

Why don’t you blow up balloons by mouth like some balloon twisters?2018-06-24T16:15:53+00:00

Traditional balloon twisters who inflate balloons with their mouths are exposing you to their germs. We do not put balloons in our mouths. We model to everyone not to do the same by having each of our Balloon Artists bring at least two pumps to every event.

Do you dress up like a clown with make-up or any other characters?2018-06-24T16:15:53+00:00

No. We understand that there are many times when children are afraid of clowns, so instead, our artists come well manicured and dressed in friendly, yet clean and professional attire.

So how do your Party Packages work exactly?2018-06-24T16:15:53+00:00

Our Creative Twist Balloon Artists will arrive to your event with a colorful “Balloon Board” for display, a large number counter and numbered stickers. The numbered stickers will be passed out to your guest and the manual counter will be used for tracking purposes.

The Balloon Board will serve as an easy “point-2-pick” menu for your guests to choose from. This is to ensure that no one is disappointed by requests that can’t be filled.

After your guests get their numbered sticker, they don’t have to wait in line for their turn. Instead, they will be able to clearly know when they are next from our manual number counter which will be updated regularly. This allows your guests to continue to enjoy the other event activities. Of course, if they want to watch while others are having their awesome sculptures twisted, they are more than welcome to do so.

How can I contact you?2018-06-24T16:15:54+00:00

We can be reached either by email or fax 24 hours a day.

Customer Representative Hours

Monday-Friday 8am-10pm PST
Saturday-Sunday 9am-8pm PST
Call us today at 888-951-7778


Our Contact Information

email: info@creativetwist.co
toll free phone or fax: 888-951-7778

One of our skilled representatives will respond to you within 48 hours. If your inquiry requires immediate attention, please contact us directly and we will do whatever we can to accommodate your request.